Practice Support

Spoonwood Dental Partners provides our practices with non-clinical and administrative support, so that they can turn their full attention to delivering the best oral health care for their communities, while growing as professionals and as people.

Human Resources/Culture

We endeavor to recruit and retain the highest quality dental professionals for the practices we support, making sure that each person is a good fit for their practice culture. We help with any employee questions or concerns, implement HR resources, and clarify questions about benefits, policies, professional development, and organizational procedures.

Our support includes:

Payroll administration
Benefits administration
Hiring / onboarding
Releasing / offboarding
Doctor credentialing
Continuing education facilitation
Team member
Legal Compliance
OSHA/HIPAA Compliance
COVID Guidelines, Systems & Best Practices
Training & Career Development
Total Rewards Compensation Program
engagement

Marketing

Advertising and marketing can consume valuable time for a dental practice. We deliver strong, consistent, creative dental marketing campaigns, working with our practices to address their specific marketing needs. We also take care of purchasing media and tracking results.

Our marketing support includes:

Yearly planning
Specific campaign/content development
SEO Maximization
Website Analysis, Review and Solutions for creating maximum visibility
Logo & Branding Development
Presence development
Ongoing marketing through
- Digital/social
- Print
- Broadcast
- Out of home
- Events

Information Technology

Robust, consistently functional information technology is essential to any dental practice. Our IT experts ensure that each practice is always up and running, with support that includes:

Hardware infrastructure management
Software management including transitions / implementation
24-hour security monitoring
Onsite or remote technical support
Implementation & Management of the latest Clinical tools such as CBCT, Digital Scanners, Fully Digital X-ray systems, Lasers and Intra-Oral cameras
IT Infrastructure Analysis & Turnkey Solutions, including complete IT stacks
Proactive Business Continuity Plans for all of your technology, including establishing lifetime expectancy and replacement schedules

Finance control

We take care of all aspects of your finances, from accounts receivable and payable to budgeting and reconciliation, with detailed reporting functions.

Accounts receivable
- Insurance verification
- Insurance submission
- Customer account management
Accounts payable
Reporting
- Quarterly Summaries
- Accounting liaison
- Consistent Monthly Reporting
Budgeting / expense management
Monthly reconciliation
Real-time Practice Analytics
Goal-setting according to industry-standard benchmarks
Access to Capital & Financing
In-Depth Financial Consulting with Industry Experts

Supply Acquisition

Need to stock up? Spoonwood Dental Partners manages accounts with vendors to supply all of our offices and receive bulk discounts. Over time we have developed intimate relationships with our vendors, allowing us to operate at a much higher level. As we add practices to our family, we utilize these relationships. In turn these businesses benefit, creating a true win, win, win scenario.

Support for your practice includes:

Volume pricing
Excellent vendor relationships with multiple vendors
Inventory control
PPE procurement
Well-Researched and Culled list of the highest-quality products at cost-efficient rates
Customized product plans along with an analysis of your existing supplies and products

Facility Management

Spoonwood Dental Partners is on top of ensuring that you practice in a safe, secure, well-maintained space. And if you need physical plant upgrades, we’re there to manage the project for you.

Routine maintenance management
Project management
Property security
ADA Compliance Management
Renovation, Remodel & Blueprint Design specifically for Dental Practices
Routine Maintenance/Service Plans for Clinical Equipment

Programs

Spoonwood Dental Partners practices are provided with targeted programs that benefit individual patients and the communities where they live. These programs are designed to help practices cultivate healthy patients from a young age, and to extend affordable, accessible care to those who do not have dental insurance.

Programs include:

Preventiv-Care Dental Plan
Cavity-Free Club for Kids
Free Dental Days
Employee Recognition Programs & Best Practices
Coaching-Based Employee Support Plans
Employee Survey Programs to turn feedback into actionable outcomes
Process Improvement Initiatives